Privacy Policy

Effective date: January 1, 2026. Shadytrailridge LLC respects your privacy and is committed to protecting personal data that we collect when you visit our site or engage our services. This policy explains what information we collect, how we use it, who we share it with, and your rights. We aim to be clear and practical: our data use supports communications, service delivery, verification of impact metrics, and legal obligations such as tax, audit, and contractual compliance. We only collect data necessary to deliver services or to improve the website experience, and we maintain administrative, technical, and physical safeguards to protect data integrity and confidentiality.

Information we collect

Contact information you provide: name, email address, phone number, organization, and message content when you submit a contact or proposal request. Transactional data for clients: contracts, invoices, service deliverables, and project metrics required for delivery and reporting. Usage data: pages visited, form interactions, IP address, and browser type. Analytics data is used in aggregate to improve site performance and content. If you apply for a job or share resumes, we process the recruitment data you submit. We do not knowingly collect information from children under 16. If we learn that such information was provided, we will delete it promptly.

How we use personal data

We use personal data to respond to inquiries, provide services, prepare proposals, and maintain client relationships. Contact data supports scheduling and communication for discovery calls. Project data is used to measure outcomes, prepare verified reports, and comply with contractual commitments. Usage and analytics data help optimize site design and content. Where we rely on legitimate interests, we balance our needs with your privacy; for marketing communications we seek consent where required. We may combine data from multiple sources to create a unified view for service delivery and reporting. We retain data only as long as necessary to fulfill the purposes described below and to comply with legal or contractual obligations.

Cookies and similar technologies

Our site uses essential cookies for core functionality and optional analytics cookies to measure usage and improve performance. The cookie notice in the bottom-right corner of the site lets you accept or reject analytics cookies. Essential cookies are strictly necessary to operate the site and will be used regardless of consent. Analytics cookies are only set if you accept them. You can manage preferences by clearing browser cookies or using the cookie controls we provide. We may use third-party analytics providers but configure these tools to minimize data collection and, where possible, anonymize identifiers.

Sharing and disclosure

We do not sell personal data to third parties. We share personal data with service providers who support our operations, such as hosted email, analytics, and payment processors. These providers act as processors and are contractually required to use data only on our instructions and to maintain appropriate safeguards. We may disclose personal data to comply with legal obligations, to respond to lawful requests from public authorities, or to protect the rights, property, or safety of Shadytrailridge or others. For some projects we may share anonymized, aggregated results with partners or in published case studies; this information does not identify individuals.

International transfers

Shadytrailridge is based in the United States. Personal data may be processed in the US or by third-party providers whose infrastructure operates internationally. When data is transferred outside your jurisdiction we implement appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms. If you have concerns about international transfers, contact us at the address below to discuss alternatives or safeguards.

Your rights and choices

You have rights to access, rectify, or delete personal data we hold about you, and in some jurisdictions the right to restrict or object to processing. You may request a copy of data we hold, request corrections, or request deletion subject to legal or contractual retention requirements. If we process data based on consent you may withdraw consent at any time without affecting prior processing. To exercise rights, contact us using the contact details below. We will respond within applicable legal timeframes and may request verifying information to confirm identity before fulfilling significant requests.

Data retention and security

We retain contact and inquiry data for up to 3 years unless a longer retention is required to meet contractual or legal obligations. Client project records are retained according to contract terms and legal requirements, commonly 7 years for financial and audit purposes. We implement administrative and technical safeguards such as encrypted transmission, authentication controls, role-based access, and periodic security reviews. While we work to protect data, no system is perfect; if we become aware of a security incident affecting personal data we will notify affected individuals and authorities as required by law.

Links, third-party content, and social media

Our site may include links to third-party sites or content. This policy does not apply to those sites. We encourage you to read the privacy policies of any third-party sites you visit. We do not link to social networks from the site. Where external vendors provide embedded content they set their own cookies and tracking; we work to limit such integrations to reduce unnecessary data exposure.

Changes to this policy

We may update this policy to reflect changes in law, technology, or our services. If changes are material we will post a prominent notice on the site and update the effective date at the top of this page. Continued use of our services after notice constitutes acceptance of the updated policy.

Contact and data protection inquiries

If you have questions about this privacy policy or wish to exercise your rights, contact us: Shadytrailridge LLC, 825 Evergreen Ave, Suite 210, Portland, OR 97205, USA; phone +1 (503) 555-0142; email [email protected]. For press or media inquiries, email [email protected]. For urgent legal requests, mark email as time-sensitive. We aim to respond within 14 business days and will advise of any required verification steps.